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PERSONAL-EFFECTIVENESS-DEVELOPMENT

1. Persuasive Communicator™

We equip participants with specific tool – guide to effective Trust Building and Allies Winning

How to talk to people to make them listen? What to do in order to make our words evoke appropriate reactions? The ability to effectively persuade others is the key competence of all people – especially those in leadership positions and vendors. A program we offer allows to develop and shape a great art that undoubtedly is influencing people. Through learning the social styles of communication and needs of our interlocutors, affecting the key motivators, we build trust and have an effective impact on our colleagues’ mode of action. Thanks to that, having completed the program, the participants are capable of more effective motivating, overcoming resistance against changes, faster reaching a successful end to negotiations, and tackling conflict situations.

2. Cooperation and beyond™

We invest in Relationships

We help build an efficient and effective cooperation between the cooperating teams (internal or external ones). To establish a good relationship, you need to understand the real needs of your partner, not just focus on the expectations they express. It builds trust – so valuable in business. We teach not only how to care for your closest business associates, inside the company, but also how to improve your cooperation with suppliers and agents. The program is addressed to managers who want to develop their relationship management skill and appreciate mutually beneficial cooperation.

3. Successful negotiator

We care for Effective Agreement

A manager’s success very often depends on their ability to influence their partners and business associates. That is why we teach to build cooperation and negotiate permanent agreements and contracts. We pay attention to communication style, showing empathy and flexibility in conversation. We present how to build long-lasting and satisfactory business relationships based on trust. The program participants get feedback so that they can get to know how they are perceived by others and how to enhance their own negotiation skills.

4. Emotional capability

We care for Performance

Emotional intelligence is one of the key factors determining business effectiveness. It enables maximum use of IQ, skills and knowledge. Therefore, its continuous improving and developing is extremely important for leaders. In the course of the program, we practice the appropriate emotion management as well as development of durable relationships with other people. The participants receive valuable feedback on their strengths and weaknesses as regards EQ. Not only does it facilitate employees’ individual development, but also affects the results of an organization as a whole.

5. Organizational savvy

We Balance Proportions

How not to get caught up in political games within the company, and take care of one’s own position at the same time? It is not an easy task, and every leader has to work out the way they function in the company, with respect for their colleagues at similar levels. Therefore, throughout the program we discuss ethical lobbying and honest self-promotion so as not to get involved into backstage games. Leaders blind to hidden agendas and power of relationships underlying the company’s decisions are not able to effectively build support for their ideas, gain trust they deserve, or reach goals connected to their professional career development. Effective leaders know how to manage organizational policy and how to use it to achieve the best results.

6. Personal mastery

We Balance Proportions

How not to get caught up in political games within the company, and take care of one’s own position at the same time? It is not an easy task, and every leader has to work out the way they function in the company, with respect for their colleagues at similar levels. Therefore, throughout the program we discuss ethical lobbying and honest self-promotion so as not to get involved into backstage games. Leaders blind to hidden agendas and power of relationships underlying the company’s decisions are not able to effectively build support for their ideas, gain trust they deserve, or reach goals connected to their professional career development. Effective leaders know how to manage organizational policy and how to use it to achieve the best results.

7. Innovative decision making

We hit Effectiveness

How to make the best decisions? The program is an answer to a common question of business people. We provide a general framework for the decision making process and deliver a practical set of tools for creativity enhancement. On the basis of the four most important factors: information openness, brain holism (i.e. balance between the left and right hemisphere), uncertainty coping, and risk acceptance, we prepare an individual analysis that helps develop the ability to effectively make decisions.

8. Creative thinking techniques

We reject Stereotypical Thinking

Creativity is an art that allows you to avoid walking the beaten paths only and add new quality to the organization. Hence, the innovative solutions that we develop with our customer during the course are essential. The participants get acquainted with tools and techniques applied for instance by advertising agencies. If properly used by managers, they stimulate creativity of the whole team in their work on innovative solutions.

9. Ttime and space management

We focus on Performance

Skillful management of your own work is one the most important factors that affect efficiency. Therefore, we equip the program participants with the skills of managing their own activities, planning, setting priorities and making the right decisions about their energy allocation. What also truly matters when it comes to team work, is delegation of tasks to other individuals who can perform them, as well as collecting and filing your materials and documents in an orderly and accessible manner. Consistent goals setting and priorities defining influence performance and optimal working time consumption.

10. Art of public speaking

We show how to Get Listener

The presenter is always like a debuting actor. The audience cannot see their experience, education, years of work and hours they spent on the project. What they get from the meeting depends on a few ten-minute presentation. Without the proper presentation skill – being an inspirer, mentor and administrator at the same time – you waste your and your listeners’ time. Hence, we present the most effective techniques of public speaking, show how to grab and then keep the attention of an audience, and teach how to be stress-resistant in the presence of difficult questions and in unusual situations.

11. Preventing workplace harassment / Anti-Bullying

We Anticipate and React

A lack of awareness and understanding what workplace bullying is, what situations go beyond a typical conflict and entail legal consequences, can have a negative impact on the business performance of employees and the whole company. The participants of our project learn how to react when they experience or witness bullying, how to help a bullying victim as a fellow worker or superior, and what action to take against a abuser. We also make managers sensitive to prevention by helping them develop system solutions in the organization.

12. Conflict resolution

We rely on Constructive Conversation

Conflicts arise from a difference of opinion. These, however – if properly ‘disarmed’ – may surprise with positive effects, both business and personal ones. The key to success is the ability to react quickly in the face of a conflict and appropriate communication. Hence, we put emphasis on presentation and practice of the main techniques for mutual understanding, emotion reduction and seeking agreement areas. Apart from that, discussion principles and tools facilitating dialogue are essential. The program provides its participants with the relevant responses, both when they are a party to a conflict and when they are helping others solve a problem.

13. Assertiveness

We keep Healthy Balance

Assertiveness is the ability to achieve a balance between directness in expressing our own opinion and respect for emotions and needs of others. It is one of the core social competences determining effective communication, which is why we teach how to avoid submission, but also not to put people off with excessive determination. During the program the participants learn the attitudes that people take in emotionally difficult situations. In this way it is possible to make a deliberate decision about healing our relationship with the environment and developing assertive behavior.

14. Stress Management

We Control Emotions

Stress resulting from interaction with other people is a natural and not dangerous phenomenon on condition that we are able to skillfully deal with our feelings. The most important is self-awareness and the use of communication tools allowing us to flexibly manage our and our interlocutor’s emotions, depending on the adopted strategy. Effective using them enables to: build long-lasting relationships with people, especially in difficult situations, cope with criticism and provocation, refuse in such a way as to ensure further cooperation, identify situations leading to a conflict, and effectively invite people to cooperate.

15. Interpersonal communication

How to Listen and Persuade

Is our notion of ourselves consistent with the way others perceive us and our messages are understood? Effective interpersonal communication and the use of communication techniques increases authority of a manager and influences both individual and team results. During the program, by focusing on practical exercises, we raise the participants’ efficiency in the application of more advanced and sophisticated communication tools that are useful in everyday work.